At Signature Business Solutions, we pride ourselves on building trusting partnerships that drive success. One such partnership is with Discovery Vitality, South Africa’s leading wellness platform.
For over eight years, we have collaborated with Discovery Vitality to enhance their financial reconciliation processes, ensuring accuracy, speed, and operational efficiency.
Discovery Vitality is a globally recognised wellness platform that incentivises healthy living. By partnering with various health and lifestyle brands, Vitality rewards its members with points for engaging in activities that promote health and wellbeing. These points can be redeemed for a range of benefits, from discounted gym memberships to travel rewards. With millions of members and a vast network of partners, maintaining accurate and timely financial data is critical to their operations. Our collaboration with Discovery Vitality exemplifies our commitment to excellence in financial reconciliation and data management.
Shikar Ajodiah, Chief Operating Officer at Signature Business Solutions, reflects on the partnership: “As the leading automated reconciliation provider in South Africa, our dedication to excellence in financial reconciliation extends beyond accuracy. Delivering insights, spotting trends, and giving our clients in South Africa as well as the United Kingdom a competitive edge – these are our main objectives.”
The partnership has allowed Discovery Vitality to benefit from real-time financial transparency, enabling them to make quick and informed decisions. Automating financial processes reduces errors, increases delivery speed, and upholds data integrity. Alyssa Kondiah, a key team member at Signature, highlights, “The Signature Business Solutions team works across multiple departments, including data, finance, migrations, and payment operations. They can work on any project whether it is an existing process, a new campaign, or streamlining current processes between a variety of company platforms.”
One of the standout aspects of our partnership has been the use of our iCompare Reconciliation software. This technology allows Discovery Vitality to independently calculate financials, providing the advantage of processing and analysing data from multiple perspectives. By extracting, transforming, and loading data from various sources, iCompare ensures no detail is overlooked. Joe van Niekerk, COO of Vitality South Africa, shared, “Incorporating automated reconciliation and other financial management processes in our operations has consistently delivered returns in accuracy, speed, operational efficiency, and more importantly, member experience.”
Looking forward
As we continue to strengthen our partnership with Discovery Vitality, we are excited about the future and the continued success we can achieve together. Our shared commitment to excellence and innovation ensures that both Signature Business Solutions and Discovery Vitality remain at the forefront of financial management and wellness.